Glossary

Passage Retrieval

Passage retrieval selects a relevant section of a document rather than treating the entire page as one unit. AI search systems can use the selected passage as context for an answer, making section-level clarity and self-contained claims important even on long pages.

In plain terms

The engine fetches the useful section of a page, not necessarily the whole page.

Why it matters

Every important section must make sense on its own because surrounding paragraphs may never enter the model’s context.

How to apply it

  • Use descriptive headings for distinct questions.
  • State the subject and answer inside each section.
  • Keep evidence beside the claim it supports.

Example

A 5,000-word guide contributes only its 150-word pricing section to an answer about implementation cost.

Sources

Related reading

Related terms

Back to the full glossary (75 terms).

Ranking is no longer enough

You need to be cited, mentioned, and recommended.

Being cited, mentioned, and recommended are three different outcomes, and most brands only ever achieve the first one. Ranking is no longer enough because AI engines answer buyers directly and name only a short list of vendors as the recommendation — everyone else is cited in passing, if at all. Get a free AI Visibility Report to see exactly where your brand appears today across ChatGPT, Google AI Overviews, Gemini, Perplexity, and Copilot, where competitors are winning the recommendation instead, and what's keeping you from moving up the shortlist.